Our payout department's hours of operation are Monday through Friday 10:00am to 4:00pm EST, with our same-day payment cutoff time being 12:00pm EST.
Your payment is processed 48 hours after submitting a withdrawal request. A portion or all of your withdrawal can be re-deposited to your account through the Redeposit tab of the cashier at any time during this period. All customers requesting a withdrawal MUST submit valid identification to our payment or security departments so that we can process your payment.
In the event that you opt to re-deposit a portion of your withdrawal, you will NOT restart the 48 hour waiting period for your withdrawal to be processed.
For credit card depositors, Direct Cash, Quick Cash, Back2Card, and Bitcoin methods are not available for their first two withdrawals unless approved by management.