Our payout department's hours of operation are Monday through Friday 9:00am to 5:00pm EST, with our same-day payment cutoff time being 12:00pm EST.
Your payment is processed 48 hours after submitting a withdrawal request. A portion or all of your withdrawal can be re-deposited to your account through the Redeposit tab of the cashier at any time during this period. All customers requesting a withdrawal MUST submit valid identification to our payment or security departments so that we can process your payment.
In the event that you opt to re-deposit a portion of your withdrawal, you will NOT restart the 48 hour waiting period for your withdrawal to be processed. The cumulative maximum withdrawal amount per week is $2,500, unless otherwise informed by our team.
For credit card depositors, Quick Cash and Crytpo methods are not available for their first two withdrawals unless approved by management.